Pet Diary

Technical Support

Need help with Pet Diary? Use the contact methods below for bug reports, account issues, data questions, or product feedback.

Contact

Support details

Email: support@petdiary.org

Developer: Qiheng Zhou

Response time: usually within 3 business days

Best way to report

Include these details

  • App version
  • iPhone or iPad model
  • iOS version
  • A short description of what happened
  • Screenshots or screen recordings if available

FAQ

Common questions

How do I report a bug?

Email the support address above or open an issue on GitHub. Include reproduction steps and screenshots when possible.

How do I request account or data deletion?

Send an email from the account you use in Pet Diary and describe the deletion request. We will process the request according to the privacy policy.

Where can I read the privacy policy?

The current privacy policy is available at /privacy/.

Chinese: If you prefer Chinese support, you can email in Chinese and receive a reply in Chinese.